Our Comfort Guarantee

Comfort Adjustment

You can rest assured you have selected the correct mattress set. Since your body has grown accustomed to your current mattress, it is important to give yourself time to adjust. After sleeping on your new mattress a minimum of 15 nights, if you find it uncomfortable, Brothers bedding will adjust the comfort level (customize) one time at no charge except transportation costs. This adjustment is available during the first 120 nights after delivery. Additional customizations are subject to extra charges. See store for details.

Caring For Your New Sleep Set

This Warranty Agreement requires that your new mattress be placed on a new foundation and sturdy frame. Today's thicker and heavier mattresses require a better frame with all queen or king frames having at least one metal center support, and at least five legs total. Steel frames such as models 34RR, AV50, 44RR, and AV66 are recommended. Wood slats are not recommended as they can sag and warp.

Refund Policy

Because Brothers bedding has the capability of adjusting comfort levels and repairing any defects in our factory, we do not offer refunds on any mattress or foundation purchase.

Warranty Coverage

Defects are measured by visual dips which are equal to or greater than 1" in depth when no one is lying on the bed. It is normal, especially with mattresses being as thick as they are today, to soften and develop some body impressions where you sleep. Purchasing a two sided mattress is recommended to reduce body impressions. Normal wear and tear is to be expected. We will adjust or "fluff' up your older Brothers Bedding mattress for the cost of materials plus pick-up and delivery. It is also recommended to use a good mattress cover and have your mattress treated with Scotchgard. Brothers Bedding can do that for you. All warranties will be voided on abused mattresses and foundations.